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Why Attend?

Who Attends?

Customer Engagement Officer
Chief Technology Officer
Chief Operations Officer
Head of Customer Engagement
Head of Customer Experience
Head of Operations
Head of IT
Customer Engagement Director
Customer Experience Director
Operations Director
IT Director
Implementation Director
Digital Transformation Director
Head of Digital Transformation
Head of Call Center
Head of Contact Center
Director of Solutions
Vice President of Customer Service
Vice President of Customer Engagement
Vice President Client Services
SVP Global Customer Services
Chief Experience Officer
Chief Client Officer
Director of Client Services
Head of Global Customer Service
Customer Service Director
Director Digital Customer Experience
Director of Omnichannel Operations
Chief Digital Officer
Chief Contact Center Officer
UX Designers
UX Strategists & Analysts
Head of Complaints
SVP Director


Banking & Finance
Retail & Manufacturing
Travel & Hospitality
Healthcare & Pharmaceuticals
Media & Entertainment
Food & Beverage

Customer Connect Expo is the ultimate meeting place for customer contact professionals to meet and enhance conversations, source the latest technologies innovating the sector, listen to educational content, and more! From IT solutions to telecommunications, this event encompasses every aspect of the customer contact industry!

We are proud to be the central meeting point for thousands of industry professionals from visitors, vendors, expert speakers, and more, all coming together to advance customer experience operations across the board!

Discover the Latest Advancements

At the Customer Connect Expo, you’ll find over 300 of the very best suppliers in advanced customer contact technologies and contact center services, offering an unparalleled chance to elevate your approach to engagement. Our hand-picked exhibitors will be giving one one-on-one consultation, in-depth demonstrations, and presentations of their cutting-edge solutions, while also offering some exclusive deals for our onsite attendees!

Industry-Leading Keynote Speakers

We work exclusively behind the scenes to curate a line-up of expert keynote speakers that offer exchanges of knowledge that explore best practices and share insights into driving the future of customer engagement across different industries.

Comprehensive Seminar Sessions

Our theaters will host over 100 seminar sessions, encompassing opinions from every angle of the industry. The lineup features professionals from contact centers, technology providers, and other businesses of all shapes and sizes, offering a diverse range of takes and statements to activate the imaginations of newcomers and industry veterans alike. Engage with outlooks from some of the most exciting people in the industry.

Live Breakout Sessions

Customer Connect Expo is a collaborative platform for not only forging new business relationships but to act as a central hub for educational content. With our live breakout sessions happening across the show floor over the two days, you can take advantage of 4 theaters worth of exceptional content in addition to the dedicated keynote theater!

CX Connect

The dedicated networking area, CX Connect will encourage professionals to collectively work together to facilitate conversations that will raise the standard of customer experience and engagement across the industry.

With a whole host of key themes being identified across the show floor, CX Connect will allow you to continue conversations surrounding pivotal topics such as operational efficiency, digital transformation, omnichannel strategies, employee satisfaction, and more!