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Vicki Brackett: Speaking at the Customer Connect Expo

Vicki Brackett

Chief Knowledge Officer at Knowledgely

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Recognized as a thought leader and subject-matter expert on work-at-home environments, employee engagement and leadership development, Vicki Brackett has written for or been interviewed by Forbes Magazine, Fast Company, Fortune Magazine, CFO Magazine, CEOWorld, HR News, Training Magazine and host of other publications, and podcasts on creative work-at-home strategies, employee
engagement and leadership development.

Vicki transforms contact centers into thriving work-at-home environments that achieve stellar performance with high employee and customer satisfaction.  She’s accomplished this by utilizing creative strategies, that have given her organizations incremental gains in reducing expenses and increasing bottom line contribution.