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Seminar Theater 4
Today, delivering an exceptional customer experience requires effective synergy between AI and human
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Seminar Theater 4
The way humans interact with AI is taking a dramatic leap forward with agentic AI. Think: AI workers
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Seminar Theater 4
Building AI-powered phone bots sounds like a fast track to efficiency, but the journey is filled wit
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Seminar Theater 4
As AI agents are deployed on customer service channels, it's essential to ensure your contact center
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Seminar Theater 4
AI investments in the contact center should in theory benefit both companies (cost savings, producti
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Seminar Theater 4
In today's digital landscape, artificial intelligence is revolutionizing how businesses measure and
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Seminar Theater 4
A Customer experience transformation doesn’t happen overnight, it takes time and a series of wins to
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Seminar Theater 4
65% of all interactions are still managed by humans through a voice-only channel. And, while chatbot
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Seminar Theater 4
This session explores how real-time speech AI is transforming customer service by enabling businesse
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Seminar Theater 4
In this session, we’ll explore how businesses can revolutionize their operations using AI-driven kno
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Seminar Theater 4
This session reveals how innovative brand are leveraging the power of smart devices to redefine cust
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