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Seminar Theater 2
We’ll explore how AI and human agents can work together to enhance efficiency, customer satisfaction
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Seminar Theater 2
Explore the rise of Rich Communication Services (RCS) in North America and its impact on business me
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Seminar Theater 2
Traditional CCaaS platforms built with a focus on omni-channel customer service are great in offerin
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Seminar Theater 2
I will discuss the pre-pandemic environment, how it changed with remote and hybrid work during the
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Seminar Theater 2
Discover the power of AI-driven automation in your contact center. This seminar will explore practic
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Seminar Theater 2
Retention thrives on the proper foundation. Join Jack Smith, CEO of Fortuna, as he shares how a proc
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Seminar Theater 2
"Expand your Contact Center Results powered by AI Agents" is an invitation to explore how AI-powered
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Seminar Theater 2
Hear from John Ortiz, former contact center manager and current Technology Sales Manager at MiaRec,
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Seminar Theater 2
Discover how data-driven hiring can drive meaningful improvements to agent performance and retention
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Seminar Theater 2
Moving contact center voice to the cloud is more than a technical upgrade. It’s a strategic move tha
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Seminar Theater 2
Discover how leading contact centers are revolutionizing their operations by combining AI technology
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