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Nobel Kuppusamy
Director, Software and Artificial Intelligence,
Yum! Brands
Nobel Kuppusamy is the Director of Software and Artificial Intelligence at Yum! Brands, where he leads the ideation, piloting, and deployment of Voice AI for Taco Bell Drive Thru and evaluates computer vision solutions. Prior to this, he served as Senior Manager of Emerging Technology at KFC Global, where he analyzed technology trends and forged strategic partnerships. Nobel also held the position of Sr. Systems Architect at Yum! Restaurants International, where he played key roles in systems architecture, process improvement, and the implementation of large-scale ERP systems.
Sessions
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16-Apr-2025Keynote Theater 1AI Meets the Drive-Thru: Taco Bell’s Journey to Automated Customer Service